If you are an IT person in charge of starting the process, this is an excellent primer that points out all the other areas you have to consider. Hiatt outlines in 100 pages all the elements of research, planning, implementation, and maintenance. She reveals who should be involved in the process and what type of people should maintain the accuracy and currency of the plan. She even gives criteria on how to choose your team. Hiatt references many times throughout the manual when/how/if to use an outside consultant and off-site storage facilities. The following 150+ pages of vendor listings, charts and appendices are extremely helpful. She doesn't just write about planning, but gives you the checklists, plans, and questionnaires to help you get started. It will be much easier for me to use some of her lists and customize for our needs instead of having to write it all from scratch. Plus, she gives a thorough objective listing of vendors which saves me from searching the Internet. As Hiatt recommends, I will continue to research but, her primer will be my main reference. I can now get started without buying expensive software.
Case studies, project timelines, statistics, organisastion charts of a DRP, and some questionairs and forms help readers to quickly have all these information in your finger tips.
As a planner, I find it very useful too. It also act as a check lists of your current planning and be sure to cover as many area as possible. The Appendix is very useful that provide flowcharts, charts, diagrams, forms, questionair, procedures and more.
A book that should not be miss.